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Return to shopTerms & Conditions
Dear Customers,
Welcome to Cubicle Cure!
These Terms and Conditions apply to your use of the website operated by Cubicle Cure through its domain [www.cubiclecure.in] (hereinafter referred to as the “Website”), which enables users to browse, customize, and order corporate gifting products, branding solutions, and employee engagement services. The terms “You”, “User”, or “Your” refer to customers or users interacting with the Website.
These Terms and Conditions, along with our Privacy Policy, Return & Exchange Policy, and other related policies available on the Website, form a legally binding agreement between You and Cubicle Cure. Please read them carefully before using the Website or placing an order.
By using the Website, You:
- Agree to be bound by these Terms and Conditions.
- Represent and warrant that You are authorized to make transactions on behalf of Yourself or Your organization.
- Accept responsibility for all activities occurring under your account.
If You do not agree to any of the Terms and Conditions, please refrain from using the Website or availing of our services.
Scope of Services
Cubicle Cure offers a range of services including but not limited to:
- Customized corporate gifts
- Physical branding materials
- Employee engagement kits
- On-ground brand activation execution
Cubicle Cure reserves the right to add or discontinue any service or product offering at any time without prior notice.
Order Acceptance & Fulfillment
Placing an order on our Website constitutes an offer to purchase. Orders are subject to confirmation and acceptance by Cubicle Cure. We reserve the right to reject, cancel, or modify orders at our sole discretion, including due to stock availability, inaccuracies, or technical errors.
Upon confirmation, our team will process and fulfill your order in accordance with the details provided.
Returns & Refund Policy
Due to the customized nature of our products and services, returns are not accepted. However, in the event that an item is received in a damaged, defective, or incorrect condition, please notify our support team within 48 hours of delivery along with photographs of the issue.
You may choose from the following resolutions:
- Re-delivery of the corrected product
- A full refund
- Refund to the original payment method (Please allow 7–10 working days for the amount to reflect)
We do not provide refunds in the following cases:
- Delivery to an incorrect address provided by the customer
- Recipient unavailability or refusal to accept the product
- Complaints raised beyond the timeframes mentioned below
Note:
- Complaints must be made within 48 hours of delivery.
- Complaints related to non-delivery must be submitted within 15 days of the expected delivery date.
- We may require a reverse pickup of the product for inspection before processing any re-delivery.
- No product exchanges are allowed.
Shipping & Delivery Policy
Cubicle Cure works with reliable logistics partners to ensure timely delivery of your customized orders.
Key Points:
- Delivery timelines may vary based on customization, order volume, and location.
- Custom orders may take additional production time.
- Delivery to remote or restricted areas may require additional time.
- The delivery address cannot be changed once the order is processed.
- We may reach out to confirm delivery details or resolve any delivery issues.
- If the recipient is unavailable, the product may be left with a receptionist, colleague, or security, as instructed.
We consider an order as fulfilled in the following scenarios:
- Wrong shipping address provided
- Recipient unavailable
- Premises locked or inaccessible
- Recipient refuses to accept the order
We recommend placing high-volume or event-related orders at least 7–10 business days in advance to avoid delays.
Delivery via Courier Partners
Some products or kits may be shipped via third-party courier services. In such cases:
- Delivery timelines are approximate and may vary.
- Our courier partners typically do not call before delivery. Please ensure someone is present at the delivery address.
- Courier delays due to weather, strikes, or public holidays are outside our control.
- Once dispatched, we provide tracking information for courier-based deliveries.
We consider the order delivered in the following cases:
- Delivery address incorrect
- Recipient unavailable or refusing delivery
- Delivery attempts failed
Disclaimer
Cubicle Cure is not liable for delays caused by third-party logistics, natural calamities, public holidays, or unforeseen events. While we strive for a seamless experience, certain events may be outside our control.
If you have any questions about these Terms or your order, please contact us at:
Cubicle Cure – Customer Experience Team
Email: [info@cubilecure.in]
Phone: [+91 83291 07410]